Terms & Conditions

1. Definitions

The following terms are used throughout this document:

• "We", "us", "our" means Sinar Works, a business registered and operating in Singapore.
• "You", "client" means any individual or business that accesses our website or engages our services.
• "Services" means the AI integration consulting services we offer, including In Focus Session, Focused Integration, and Steady Beam Retainer.
• "Website" means the site available at sinarworks.live and all pages under it.
• "Agreement" means the contract formed when you engage our services, incorporating these terms and any written scope of work.
• "Deliverables" means written summaries, configuration notes, opportunity maps, or other documented outputs produced as part of a service.

2. Acceptance of terms

By accessing our website or by engaging any of our services, you confirm that you have read and agreed to these terms. If you are engaging on behalf of a business, you confirm that you have authority to bind that business.

Our services are intended for businesses and individuals aged 18 and above. We do not enter into agreements with minors.

3. Service description

Sinar Works offers three consulting services:

• In Focus Session (S$174): a single working consultation reviewing your business routines and identifying realistic AI tool opportunities, delivered with a written summary.
• Focused Integration (S$335): a two-to-three week engagement connecting and configuring AI tools within your existing systems, with a staff walkthrough, written notes, and fourteen days of follow-up support.
• Steady Beam Retainer (S$560/month): an ongoing monthly arrangement covering tool upkeep, sensible adjustments, weekday support, and a quarterly review.

Services are delivered primarily to clients in Singapore, in English. We reserve the right to decline any engagement at our discretion, and will explain our reasoning if we do.

4. Your responsibilities

For our engagements to go well, we ask that you:

• Provide accurate information about your business, tools, and workflows when we ask for it.
• Hold any required licences, permissions, or access credentials for the tools we will be working with on your behalf.
• Ensure that staff involved in a walkthrough or training are available at agreed times.
• Not use our website or services for any unlawful purpose, or in a way that could damage our reputation or systems.
• Not attempt to resell or sub-license any deliverables without our written agreement.

5. Intellectual property

The content on our website — including text, design elements, and structure — belongs to Sinar Works or our licensors. You may not reproduce, distribute, or adapt it without our written permission.

Deliverables produced specifically for your engagement (such as a written opportunity map or configuration notes) are yours to use for internal business purposes once full payment is received.

Our general methodologies, frameworks, and working approaches remain the intellectual property of Sinar Works and are not transferred by any engagement.

6. Payment terms

All fees are quoted and payable in Singapore Dollars (SGD). Payment methods accepted will be confirmed at the time of engagement.

• In Focus Session: full payment of S$174 is due before the session takes place.
• Focused Integration: a deposit of 50% (S$167.50) is due at engagement confirmation, with the balance due on completion.
• Steady Beam Retainer: invoiced monthly at S$560 per calendar month, due within 14 days of each invoice.

Cancellations and refunds: If you cancel an In Focus Session with at least 48 hours' notice, we will offer a full credit toward a rescheduled session. Deposits for Focused Integration are non-refundable once work has commenced. Retainer arrangements may be cancelled with 30 days' written notice; fees for any month in which notice is given remain payable.

7. Service delivery

Timelines quoted at the start of an engagement are estimates based on typical projects. Actual duration may vary depending on the complexity of your systems, third-party tool response times, and the availability of your team.

We will keep you informed if a material change to scope or timeline arises. Any significant expansion in scope will be agreed in writing before we proceed.

We treat all information about your business as confidential and will not share it with third parties except as required to deliver the services or as required by law.

8. Disclaimers

Our services are provided in good faith and with reasonable care. However, we do not warrant that any AI tools we recommend or configure will deliver a particular commercial outcome. Results depend on many factors outside our control, including the nature of your business, your staff's adoption, and the performance of third-party platforms.

Our assessments and recommendations are professional opinions, not guarantees. We are not registered financial advisors, lawyers, or accountants; nothing in our deliverables should be read as advice in those capacities.

The website is provided "as is". While we take care to keep it accurate and available, we cannot guarantee uninterrupted access or that all information on it is current at all times.

9. Limitation of liability

To the extent permitted by Singapore law, our total liability to you for any claim arising from an engagement is limited to the fees paid for the specific service to which the claim relates.

We will not be liable for indirect, consequential, or special losses, including loss of revenue, data, or business opportunity, even where such loss was foreseeable.

Nothing in these terms excludes liability for death, personal injury caused by negligence, fraud, or any other liability that cannot lawfully be limited.

10. Termination

Either party may end an engagement in writing. The terms governing notice periods and fees on termination are set out in Section 6 above.

We may suspend or cease services without notice if you breach these terms in a material way, or if continuing the engagement would expose us to legal or ethical risk. In such cases, we will explain our decision promptly and, where possible, offer to resolve the matter before taking action.

11. Disputes

These terms are governed by the laws of Singapore. If a dispute arises, we would prefer to resolve it informally first. Please write to us at [email protected] and we will respond within five business days.

If informal resolution is not possible, disputes will be subject to the non-exclusive jurisdiction of the courts of Singapore. We are also open to mediation through the Singapore Mediation Centre where both parties agree.

12. General provisions

• Entire agreement: these terms, together with any written scope of work, form the full agreement between us and supersede any prior discussions.
• Severability: if any part of these terms is found unenforceable, the remaining provisions continue in full effect.
• No waiver: if we do not enforce a provision on one occasion, that does not mean we waive our right to enforce it later.
• Assignment: you may not transfer your rights or obligations under these terms without our written consent. We may transfer ours in connection with a change in business ownership.

13. Changes to these terms

We may update these terms as our services develop or as legal requirements change. The effective date at the top of this page will reflect the most recent revision. For active engagements, we will notify you of any material change before it takes effect.

14. Contact

For questions about these terms or to notify us of a legal matter, please use the details below.